You can make a knowledge base with Confluence that integrates with JIRA, which can either be limited to customers or open to the public. It’s also to be used in conjunction with Atlassian’s other products like Trello (task management software) and Bamboo (Continuous Integration and Deployment Build Server). Confluence has been designed to complement JIRA issue tracking software. Many companies use Confluence to manage software projects, since it helps DevOps teams communicate more openly. Pages are linked together with related pages, which you can view in the same screen. Confluence is by default “open and collaborative”.ĭocuments created in Confluence are shared with the rest of the team in that workspace. This makes content discovery and search more effective. Having everyone use Confluence means storing all projects and assets in one central location. You can manage documents in Confluence by either creating pages, or attaching your own documents.Ĭonfluence can be used for any type of content needed by a team: technical documentation, knowledge bases, intranets, and agile software projects. That’s why Confluence contains many templates to get your projects going: product roadmaps, checklists, how-to articles, retrospectives, and more. These pages are automatically part of your team’s workspace. Instead of owning personal documents in Word or Google Docs, Confluence users create shared ‘pages’ within Confluence. You create spaces both for departments and each main cross-functional project. Why Do People Use Confluence?Ĭonfluence is based on the concept of ‘spaces’. This multiple-use lies at the core of the pros and cons of Confluence. You may be considering Confluence to help improve your company’s productivity.Ĭonfluence is actually a fusion of many different types of software, which include internal wikis, intranets, collaboration tools, and project management tools.
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